Last Updated: January 2025
PLEASE READ THESE TERMS CAREFULLY. By downloading, installing, or using the Relievr mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
IMPORTANT MEDICAL DISCLAIMER: Relievr is an educational wellness application and does NOT provide medical advice, diagnosis, or treatment. We are NOT healthcare providers. Always consult with a qualified healthcare professional before starting any exercise program. See Section 3 for full medical disclaimers.
By accessing or using Relievr, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
These Terms constitute a legally binding agreement between you ("you," "your," or "User") and Relievr ("we," "us," "our," or "Company").
If you are using the App on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Relievr is a mobile application that provides:
The App is intended for educational and informational purposes only. It is NOT intended to diagnose, treat, cure, or prevent any disease or medical condition.
RELIEVR IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL CARE.
You MUST consult with a qualified healthcare professional before:
DO NOT use Relievr and seek immediate medical attention if you have:
BY USING THIS APP, YOU ACKNOWLEDGE AND ACCEPT THAT:
The AI Pain Coach feature:
Always verify AI-generated information with a qualified healthcare professional.
We do NOT guarantee that using Relievr will:
Individual results vary, and outcomes depend on many factors beyond our control.
You must be at least 17 years old to use this App. By using Relievr, you represent and warrant that:
Relievr uses Sign in with Apple for authentication. By creating an account, you agree to provide accurate information and maintain the security of your account credentials.
You are responsible for:
You may delete your account at any time through the App settings. Upon deletion, your data will be permanently removed within 30 days, subject to legal retention requirements.
Relievr offers both free and paid subscription tiers ("Pro"). Free users have access to basic features. Pro users have access to additional premium features including:
Pro subscription pricing is displayed in the App and may vary by region. Payment is processed through Apple's App Store. By subscribing, you authorize Apple to charge your payment method.
Pro subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel before the renewal date. You will be charged at the then-current subscription rate.
We may offer free trial periods for Pro subscriptions. If you do not cancel before the trial ends, you will automatically be charged for a paid subscription.
You may cancel your Pro subscription at any time through the App Store:
Your Pro features will remain active until the end of your current billing period. No partial refunds are provided for unused portions of a subscription period.
All purchases are processed through Apple's App Store and are subject to Apple's refund policies. We do not process refunds directly. To request a refund, contact Apple Support or visit reportaproblem.apple.com.
We reserve the right to change subscription prices at any time. Price changes will apply to new subscriptions and renewals after notice is provided through the App or via email.
You agree to use the App only for lawful purposes and in accordance with these Terms.
You agree NOT to:
We reserve the right to investigate and take appropriate action against anyone who violates these Terms, including terminating accounts, removing content, and reporting to law enforcement.
The App and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement) are owned by Relievr and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms.
You may NOT:
"Relievr" and associated logos are trademarks of our company. You may not use our trademarks without our prior written permission.
You retain ownership of any content you submit to the App (pain logs, notes, feedback). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and analyze your content to provide and improve the App.
Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
By using the App, you consent to our collection, use, and sharing of your information as described in the Privacy Policy.
Key Points:
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
WE MAKE NO WARRANTY OR REPRESENTATION THAT:
The App may integrate with third-party services (Firebase, OpenAI, RevenueCat, Apple). We are not responsible for the availability, accuracy, or content of these third-party services.
Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by us.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RELIEVR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS LESS.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless Relievr and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
You may terminate your account at any time by deleting the App and requesting account deletion through the App settings or by contacting us at support@relievr.app.
We reserve the right to suspend or terminate your access to the App at any time, with or without notice, for any reason, including but not limited to:
Upon termination:
We reserve the right to modify these Terms at any time. We will notify you of significant changes by:
Your continued use of the App after changes are posted constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the App.
The "Last Updated" date at the top of these Terms indicates when they were last revised.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
In the event of any dispute arising out of or relating to these Terms or the App, the parties agree to first attempt to resolve the dispute through good faith negotiations.
If the parties cannot resolve the dispute through negotiation within 30 days, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [Your Jurisdiction].
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Either party may seek equitable relief in court for infringement or misuse of intellectual property rights.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Relievr regarding the App.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
These Terms do not create any third-party beneficiary rights.
If you are using the App on an iOS device:
If you have any questions about these Terms, please contact us: